The Software Quality Assurance Plan is a high level plan which can say that each of the subject points may be handled differently by each project, depending upon client requirements.
Topics the plan should include are listed below:
- Corporation, Plan Title and version, date effective
- Purpose of Plan
- Glossary of Terms
- How documentation is handled (some examples are):
- Statement of Work
- Planning Documents such as Software Requirements and Functional Specification
- User's Manual / Developer's Manual, etc.
- Verification and Validation of software
- Project management
- Software standards used (generally people use Microsoft standards, but some do not)
- User Interface Standards used
- Development Tools and Techniques
- Configuration Management and how source code is saved
- Reviews and Audits
- Testing
- Bug Reporting and Tracking
- Training
- Risk Management
- Process Improvement
- Signoffs needed for plan and plan revisions
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